1

Managed IT Support

Your outsourced IT department. We monitor and maintain your systems, look after day-to-day support and keep your environment secure, with direct access to engineers who know your setup.

  • Proactive monitoring and maintenance
  • Fast remote support, with on-site visits when needed
  • Staff onboarding and offboarding
  • A regular Managed Services Report

We support law firms, accountants and financial advisers, not-for-profits and logistics businesses across Melbourne. Learn more about managed IT support.

2

Cloud & Infrastructure

Servers, cloud platforms and the connections between them, designed properly and maintained so they stay reliable.

  • Azure and on-premise server management
  • Backup and disaster recovery, checked daily
  • Remote access for staff working from home or on the road
  • Website hosting and domain management

Learn more about cloud and infrastructure, remote worker support and web hosting and domains.

3

Microsoft 365 Management

Microsoft 365 is at the centre of most businesses’ IT. We set it up properly, keep it secure and make sure you only pay for what you use.

  • Exchange, SharePoint, Teams and OneDrive
  • Security hardening, multi-factor authentication and conditional access
  • Licence management and cost reviews

Learn more about Microsoft 365 management.

4

Data & Networking

Stable, secure networks for offices and warehouses, so email, cloud apps, file access and phones all work without interruption.

  • Firewalls, switches, WiFi and VPN
  • Internet and site connectivity
  • Network monitoring and device management

Learn more about data and networking.

5

Cybersecurity

Security that is managed properly, not just installed, and reported on regularly so you can see where you stand.

  • Endpoint detection and response
  • Email filtering and anti-phishing
  • Identity and access management
  • Reporting against the Essential Eight and SMB1001

Learn more about cybersecurity, or see what is in our Managed Services Report.