Support

Get Help

Already a client and need a hand? Here is the quickest way to reach us. Support is available Monday to Friday, 9am to 5:30pm.

Ways to reach us.

Email: support@onpointit.com.au. This logs a ticket automatically and reaches the whole team.

Phone: 1300 909 454. Best for anything urgent.

Remote session: if an engineer has asked to connect to your computer, download the remote support app and read them the code it shows.

Client portal: view and update your tickets at portal.onpointit.com.au.

Need help? Get in touch with the team at On Point IT today.

Want to talk to one of our engineers? Get in touch today. We’re happy to answer any questions.

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