Services

The Managed
Services Report

Every managed client receives a regular Managed Services Report: a clear, plain-English scorecard of how secure and well managed their Microsoft 365 environment is.

It is built from live data in your Microsoft 365 tenant, devices and helpdesk, not a questionnaire, and it is the same report we use to decide what to work on next.

Most businesses never get this level of visibility from their IT provider. Our clients see it every month.

What the reportcovers

Each report scores six areas: identity and multi-factor authentication, privileged access, email security, device security, licensing, and groups and membership. Every finding comes with a plain-English explanation and a recommended fix.

Results are mapped to the ACSC Essential Eight and the SMB1001 cyber security standard, and each report shows how your score has changed over time, so progress is visible.

Want to see where your business stands?

Call us on 1300 909 454 or click ‘Get Started’ to talk about a review of your Microsoft 365 security.

How we Help 

What you get in every report.

A score and a grade

An overall score, grade and risk rating, with a breakdown by area so you can see what is strong and what needs work.

Prioritised recommendations

The most important fixes first, marked as configuration changes or licensing decisions, so you know what is quick and what needs budget.

Standards alignment

Mapping to the Essential Eight and SMB1001, which is useful for insurers, auditors and anyone who asks about your cyber controls.

Helpdesk activity

Tickets opened and resolved, and the issues your team raises most, so you can see how support is being used.

Built for business owners

The report is written for business owners and managers, not IT specialists. We walk through it with you and agree what to act on.

Call 1300 909 454 for a no-obligation conversation.

Managed IT Services Melbourne

What Makes Us Different?  

Engineers who know your systems

Our team builds deep knowledge of your environment. That means faster diagnosis, fewer repeat issues, and support that actually works.

One team, one point of contact

We handle your network, security, infrastructure, and day-to-day support. You deal with the same people every time.

Support that grows with you

As your business changes, your IT support adjusts. We keep your systems current and your team equipped.

No unnecessary complexity

We build IT support around how your business actually works. Practical solutions, not over-engineered packages.

Need help? Get in touch with the team at On Point IT today.

Want to talk to one of our engineers? Get in touch today. We’re happy to answer any questions.

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